Privacy Policy

1. Introduction

Fleet Regulators LLC ("Fleet Regulators," "we," "us," or "our") is an Austin-based DOT and FMCSA trucking compliance company serving carriers nationwide. This Privacy Policy applies to information collected through our website at fleetregulators.com, including our contact forms, guide and checklist downloads, newsletter signup, booking links, ROI Calculator, and website analytics. By using the website, you agree to the practices described here.

Communications through this website do not create an attorney-client relationship, and nothing on this website is legal advice.

2. Information we collect

We collect the information you choose to provide when you contact us, request a compliance review, download a checklist or guide, subscribe to our newsletter, or otherwise communicate with us. This may include:

• Name
• Email address
• Phone number
• Company or fleet name
• Contact and communication preferences
• USDOT number and MC number, if you choose to provide them
• Any details you include in a message, form, or request

You do not have to provide this information, but some features (such as a compliance review request) may not work without it. We do not knowingly collect biometric information, precise GPS location, or payment card details through this website.

3. Information automatically collected

When you visit the website, some information is collected automatically through cookies and analytics tools, including:

• IP address and approximate (city or region level) location based on IP
• Device type, operating system, and browser
• Pages viewed, links and buttons clicked, and time spent
• The website or source that referred you
• Interactions with tools such as the ROI Calculator, and clicks on phone, email, download, and booking links

This information helps us understand how the website is used and improve our content and resources.

4. How we use information

We use the information we collect to:

• Respond to your questions and requests
• Provide the compliance information, resources, and services you ask for
• Deliver downloadable guides and checklists
• Send newsletters and email communications you have signed up for, and follow-up messages related to your inquiry
• Schedule calls and appointments you request
• Understand website performance and improve our content and tools
• Maintain the security of the website and prevent misuse

5. Cookies and tracking technologies

We use cookies and similar technologies to operate the website, remember preferences, and measure website performance. You can control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not function as intended. We do not use a cookie consent banner on this website.

6. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use the website. GA4 may collect page views, clicks, device and browser information, traffic source, approximate location, and website interactions. We use analytics to understand website performance and improve our content and resources.

We do not intentionally send personally identifiable information to Google Analytics. You can limit analytics collection using your browser settings or Google's opt-out tools where available.

Fleet Regulators does not currently use Google Ads for marketing. If we begin using advertising or remarketing tools in the future, we may update this Privacy Policy to reflect those tools and the choices available to users.

7. Email and marketing tools

We may use Brevo, a third-party email and marketing platform, to manage newsletter signups, deliver guides and checklists, send email communications, and send follow-up messages. If you receive marketing emails from us, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us at info@fleetregulators.com.

8. SMS and text messages

Fleet Regulators may send text messages to clients, drivers, or business contacts for service-related communication, scheduling, support, compliance follow-up, document requests, reminders, and other business purposes. Fleet Regulators currently uses Google Voice for certain phone and text communications.

If you receive marketing or non-essential text messages from Fleet Regulators, you may opt out by replying STOP or by contacting us at info@fleetregulators.com. Standard message and data rates may apply depending on your mobile carrier.

9. Booking and third-party tools

When you book a call, we use Google Calendar's appointment scheduling to arrange the time. Information you enter into the scheduling tool is handled according to Google's own privacy terms. We also rely on third-party providers for website hosting and analytics. These providers process information only to help us operate the website.

10. Payments and billing

Fleet Regulators does not currently process payments directly through this website. Clients may be billed separately through third-party billing tools such as Stripe. Information submitted through those billing tools may be subject to the privacy and security practices of the applicable provider.

11. User accounts and login

If Fleet Regulators provides access to a client portal, account, dashboard, login, or other account-based system, we may process account-related information such as login credentials, access records, account activity, user role, company association, and information submitted through that system. If those systems are operated by third-party platforms, their own privacy practices may also apply.

12. Location information

Fleet Regulators does not collect precise GPS location through this website. Website analytics tools may collect approximate location information, such as city, region, or country, based on IP address or device and browser data.

In the course of providing compliance support, Fleet Regulators and its clients may use third-party fleet, ELD, telematics, safety, communication, or compliance platforms that process driver, vehicle, route, duty-status, or location-related information. Data processed through those platforms may also be governed by the privacy practices, terms, and settings of the applicable platform and the carrier using it.

13. When and with whom we share information

We do not sell the personal information you submit through this website. We share information only in these limited situations:

• With service providers that help us operate the business and the website, such as website hosting, analytics (Google Analytics), email and marketing tools (Brevo), scheduling (Google Calendar appointment scheduling), phone and SMS tools (Google Voice), and billing tools (Stripe)
• With client portals and fleet, ELD, telematics, safety, or compliance platforms, and with CRM, document, communication, or operational tools, where they are used to deliver services to clients
• When required by law, legal process, or to protect our rights, safety, or property
• In connection with a business transfer, such as a merger or sale of assets, consistent with this Privacy Policy

14. How long we keep information

We keep personal information only for as long as needed for the purposes described in this Privacy Policy, or as required by applicable law. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

15. How we keep information safe

We take reasonable measures to protect the information submitted through the website. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot promise that information will always remain secure.

16. Children's privacy

This website is intended for business users and is not directed to children. We do not knowingly collect information from, or market to, children under 18 years of age, and we do not knowingly sell such information. If you believe a child has provided us information, please contact us at info@fleetregulators.com.

17. Your privacy rights and choices

Depending on where you live, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of the information we hold about you, and the right to opt out of marketing communications. To make a request, contact us at info@fleetregulators.com. You can unsubscribe from marketing emails at any time using the unsubscribe link.

18. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. There is no common industry standard for how to respond to DNT signals, so we do not currently respond to them. You can still control tracking through your browser settings and the opt-out options described above.

19. U.S. state privacy rights

Some U.S. states, including California, Virginia, and others, provide their residents specific rights regarding personal information, such as the right to know what information is collected, to request deletion, and to opt out of the sale of personal information. As noted above, we do not sell the personal information you submit through this website. If you are a resident of one of these states and would like to exercise your rights, contact us at info@fleetregulators.com, and we will respond as required by applicable law.

20. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. We encourage you to review this page periodically.

21. Contact us

If you have questions about this Privacy Policy or how we handle information, contact us:

• Fleet Regulators LLC
• Email: info@fleetregulators.com
• Phone: (209) 639-2303
• Website: fleetregulators.com
• Austin-based, serving U.S. carriers nationwide